FAQs

ask me
How do I make an appointment with you?
You can choose ONE of the following:

1. MAKE AN APPOINTMENT ONLINE

BOOK NOW

2. EMAIL ME

Pop your details in the contact form below

OR

3. TEXT / CALL ME

0418 119 777

I don’t live in Melbourne. Can I still make an appointment with you?
YES! If you are located far away from my clinic, in country Victoria or interstate we can have a skype / zoom or phone consultation instead. Health fund rebates do NOT apply for this type of consultation.
It is difficult for me to come and see you face-to-face. Can I still make an appointment with you?
YES! If it is easier and more convenient for you we can have a skype / zoom or phone (Face time or Audio) consultation instead. Health fund rebates do NOT apply for this type of consultation.
What is parking like around the clinic?
There is plenty of free (30 min, 1 hour, 2 hour and 4 hour) and ticketed (1 hour and 2 hour) parking located around the clinic vicinity. Be sure to read all parking signs carefully.

Please allow adequate time before your appointment to ensure a parking space.
Please refer to the “Parking Guide” for more detailed information on parking options click here

Is the clinic easy to get to by public transport?
Yes, it is!!

PUBLIC TRANSPORT

The clinic is easily accessible by tram.

Route 55 Tram

From Flinders Street Station continue along Flinders street then turn left at Queen Bridge street catch the Route 55 Tram towards domain interchange via William Street. Get off at stop 118 – Park Street / Kings Way, South Melbourne. Continue along Kings Way, Turn right at Napier Street, turn left at Stead Street and then turn right at Cobden Street and the clinic is on the corner of Eastern road and Cobden Street. It is about a 5-10 min walk from the Park Street / Kings Way Tram stop.

Route 1 Tram

From Flinders Street Station continue along Flinders Street and then turn right at Swanston Street. From stop number 13 – Federation Square / Swanston Street (Melbourne City) catch the Route 1 tram towards South Melbourne Beach. Get off at stop 23 – Moray Street / Park Street (South Melbourne). Continue along Park Street, turn slight right at Heather Street then turn slight right at Eastern road and then turn left at Cobden Street. It is about a 5-10 minute walk from stop 23 – Moray Street / Park Street.

If you are travelling to the clinic from another area, please visit the Public Transport Victoria website for further information and for a travel plan click here

What are your fees?
Please click here to see what my fees are
How do I pay?
You pay straight after your consultation. The clinic has EFTPOS and HICAPS facilities. Sorry for any inconvenience caused but cheques and cash payments are NOT accepted. The clinic accepts EFTPOS and credit card payments (MasterCard, VISA and Union pay) are accepted, however American express is NOT accepted.
Can I claim on my health fund for naturopathic consultations?
YES, you can provided that naturopathy is part of your health insurance cover. You will need to check with your particular health fund to find out this information. Also, while you are on the phone to them, check if you are able to claim medicaments (this is the natural medicines that you will be prescribed) some health funds offer this, but not all of them. You will then be able to claim on the spot with the HICAPS machine at the clinic.
Where do I go to get my natural medicines you prescribe from?
You don’t need to go anywhere! EASY!! I have them at the clinic for you. And if you run out you have the option of coming and collecting it from the clinic or I can post them out to you. Isn’t that great!
How often do I have to come and see you?
This information is outlined here
How long will my consultation be?
All consultation time frames are outlined here
I’ve never seen a Naturopath before, what is involved?
HERE’S WHAT YOU CAN EXPECT: 

 

BEFORE

Curious to know more?

 

Call 0418 119 777 or click here ; after answering any questions you may have about working with me: I will email you some information about the clinic for you to read through.

 

Ready to dive on in to work with me?

Let’s GO!!

You can either 

BOOK NOW

OR

EMAIL ME 

Fill out your details in the contact form below

OR 

TEXT / CALL ME 

0418 119 777

If you book online you will get an appointment confirmation with a link to a questionnaire that needs to be completed PRIOR to your consultation to allow more face-to-face time and some important information about the clinic. You will also be emailed my fee schedule, some important information about the clinic and FAQs. 

If you book over the phone or via email. Within 1-2 business days of booking a consultation with me, I’ll send you an email with a questionnaire (that needs to be completed PRIOR your appointment to allow more face-to-face time), my fee schedule, some important information about the clinic and FAQs.

 

DURING:

First appointment

  • This is the initial ‘detective’ appointment
  • 60 mins in duration

It is needed to gather all the necessary information about YOU. This includes a discussion about what you have come to see me for (your fertility),  previous and current medical and health history, physical observations (blood pressure, weight, height, measurements etc.) and I will take a close up picture of your eyes for further clues and health information (known as iridology). Then you will be referred for further tests if required.

 

Second appointment

  • This is the review of ‘report of findings’ appointment

(Normally 2-3 weeks approx. after your first appointment or enough time to allow for test results)

  • 45 mins in duration

This is where I will discuss with you what I have discovered about you, have a look over your test results and uncover how we are going to treat what you present with and develop a game plan. A specific tailored treatment program will be developed for YOURS TRULY. We talk about how I can assist you moving forward to help you with your fertility.

There is not enough time and also it is too overwhelming to discuss EVERYTHING, so we just talk about some main findings and other things we can discuss over future appointments that are part of the program.

 

Other appointments

These appointments are a part of the program.

  • These are ‘check in’ appointments

(Normally every 3-4 weeks approx.)

  • 30 mins in duration

Note: This is when you will receive tips on what to eat, practical lifestyle tips and be armed with your secret weapons to increased fertility (Herbal medicine, Nutritional medicine, Homoeopathic medicine, Australian Bush Flower Essences where indicated).

These appointments  are important to check in to see how you are going with it all (review your progress), tweak anything that needs changing, keep you on track, discuss anything that needs covering, reveal tips on what to eat and you are provided with practical lifestyle tips.

What do I need to bring to my first consultation?
You need to bring:

  • Your completed Case Taking Form / Questionnaire (Unless you have booked online because this will be sent to me already OR you can be email it to me prior to your appointment)
    This MUST be completed prior to your appointment time; otherwise your appointment will have to be rescheduled.
  • The containers of any medications and / or nutritional or herbal supplements that you have been taking
  • Payment for your consultation and nutritional / herbal supplements that may be required – we accept EFTPOS and credit card (VISA / MASTERCARD) with the exception of American Express. Cash payments and cheques are not accepted.
  • Medical results from your doctor that are relevant to your current medical presentation
Do I need to get any tests done prior to my first consultation?
No you don’t. I will advise you after your first consultation if you need to have any tests done and why.

But, if you do have any medical results and previous test results done recently, please bring them along.

Do you only treat women?
No. I treat men also with hormone imbalances too!  

  • Varicocele
  • Benign prostatic hypertrophy / Benign prostatic hyperplasia
  • PADAM (Partial Androgen Deficiency in Ageing Men) / Andropause
  • Men’s sexual health issues: Erectile dysfunction, Impotence

If you are coming in for fertility: and you really want to increase your chances, it is best that BOTH you and your man get treated together. It does take ‘two to tango’ and more often than not it is NOT just you that has health issues preventing conception. Remember the sperm is so much smaller than your egg and more vulnerable to toxins and damage which impacts fertility. And pretty much half of all fertility issues are due to male factors!

If at all possible; if you can both get treated together it will increase your success rate by double AND it will also double the chances of a healthy pregnancy, birth and baby because of such healthy sperm and eggs. This is a good opportunity for the man to be involved right from the very beginning and good practice of teamwork before the bub arrives.

But if it isn’t a possibility of course you can come on your own; it is still of benefit to do this.  But just keep in mind that it decreases your success rate by 50% (the man provides 50% of the DNA of your baby to be).  

I have more questions about your fertility treatment
If you have more questions about my fertility treatments click here (I have more FAQs down the bottom of that page)
What are your opening hours?
The clinic is open for enquiries:

Monday to Friday 9am till 7pm

 

The clinic is open for bookings:

Thursday 9am till 7pm

  • I offer Skype consults 9am till 1pm Thursday
  • I offer Skype consults and face-to-face appointments 2:30pm till 7pm Thursday

Friday 9am till 7pm

 

Or you can book in your first appointment online here.

Can I see you for any type of health condition (even if it is not for hormones)?
Unfortunately not, I have a specialising interest in hormone imbalance and fertility.

But please contact me anyway as there may be someone I know in the industry that I can refer you on to. Click here

Not sure? Please ask me. Click here

 

So if you have or need support with:

  • Trouble conceiving,
  • Hormone imbalance (issues with your period – too long, too short, infrequent, period non-existant, heavy flow, light flow, pain, clots etc.)
  • PMS
  • Fibroids
  • Endometriosis
  • PCOS (Polycystic ovarian syndrome)
  • PCO (Polycystic ovaries)
  • IVF / ART support
  • Preconception (preparing for conception and pregnancy)
  • Pregnancy
  • Postnatal support
  • Thyroid imbalance (Hypothyroid, Hashimoto’s Thyroiditis)
  • Peri-menopause
  • Menopause

You are definitely in the right place!

Please note however – Please rest assured, I do treat you holistically as a whole complete person. So, if you come to see me for one or some of the reasons above; I do treat other conditions / issues that you may have even if they are not hormone related. At the end of the day other organs and body systems do have an impact on your hormone balance and fertility.

I’m not sure if you can help me?
You are in the right place if:

You would like to improve your chances of falling pregnant

You have been trying to get pregnant and are constantly disappointed with seeing another negative pregnancy test. You would love to find out the obstacles that are preventing you from conceiving and how to fix them.

 

You  are thinking about coming off the pill to prepare for attempts to conceive

And you feel like you need some support and assistance on what to do next, how it can be done in the smoothest possible way without side effects and what you need to do to establish hormone balance and improve your fertility so you can conceive.

 

You are already off the pill but still not pregnant

You have been trying to conceive since coming off the pill but you are still not pregnant and are not sure WHY.

 

You would like to prepare for a baby

You haven’t been trying yet but would like to be as healthy as possible before trying to get pregnant. This is known as preconception health care it is all about getting you as healthy as can be to be able to have your baby (for conception to arise), support healthy DNA and ensure your bub is healthy and happy as a result, support a healthy pregnancy and labour. Preparation is key to increase the chances of getting pregnant AND having a breezy experience right the way through.

 

You have done some IVF cycles but they have been unsuccessful

You have gone through the heartache of having an IVF cycle (or several) that have come up unsuccessful and you would really love to have a baby. (F.Y.I Doing a preconception program prior to your next IVF cycle more than doubles your IVF success rate)

 

Or you have the following or need support with:

  • Hormone imbalance (issues with your period – too long, too short, infrequent, period non-existent, heavy flow, light flow, pain, clots etc.)
  • PMS
  • Fibroids
  • Endometriosis
  • PCOS (Polycystic ovarian syndrome)
  • PCO (Polycystic ovaries)
  • IVF / ART support
  • Preconception (preparing for conception and pregnancy)
  • Pregnancy
  • Postnatal support
  • Thyroid imbalance (Hypothyroid, Hashimoto’s Thyroiditis)
  • Peri-menopause
  • Menopause

You are definitely in the right place!

 

So, are you READY to book your first appointment?

Either click here to BOOK NOW or EMAIL ME (Fill out the contact form below) or TEXT / CALL ME  0418 119 777

Let’s get started!

How long will my treatment take?
This one is a little hard to answer as everyone is different; it depends what reasons we find that explain why conception has not occurred. It is never usually ONE reason. It is MANY reasons. Obviously, if you have multiple things going on it will take a little longer.

Generally speaking though; the first step of improving your fertility and getting you in the best health to be able to conceive and have a healthy baby is generally ONLY 16 weeks in duration. A mere 120 days to get you baby ready. It is this timeframe because it takes up to 120 days for eggs to mature and about 72-76 days for sperm to mature

Remember ROME wasn’t built in a day! Be realistic of your expectations and take into consideration how long you have been trying to conceive without success for. There is no quick fix. BUT, in saying that…treatment time will generally be a lot SHORTER than the duration you have been trying to conceive for AND it is much QUICKER than trying to find out through DOCTOR GOOGLE what to do to improve your chances.

When you come to see me, I can give you some sort of guidance as to what sort of (rough) time frame you will be looking at.

Can you guarantee that I will conceive?
Unfortunately not; I can’t guarantee that you will end up conceiving for sure.

BUT in saying that, success rates at my clinic are high. I use a method based on the foresight study which has an 81% success rate (based on couples).

My success rate may even be higher than this figure; because I use those methods PLUS investigation into why conception is not happening for you as an individual and I address that too. You are investigated with a fine toothed comb to discover why you are not currently conceiving

If you really want to increase your chances it is best that BOTH you and your man get treated together. It does take ‘two to tango’ and more often than not it is NOT just you that has health issues preventing conception. Remember the sperm is so much smaller than your egg and more vulnerable to toxins and damage which impacts fertility.

If at all possible; if you can both get treated together it will increase your success rate by double AND it will also double the chances of a healthy pregnancy, birth and baby because of such healthy sperm and eggs. This is a good opportunity for the man to be involved right from the very beginning and good practice of teamwork before the bub arrives.

Of course you can come on your own; it is still of benefit to do this.  But just keep in mind that it decreases your success rate by 50% (the man provides 50% of the DNA of your baby to be).  

The closer that you stick to my recommendations (lifestyle / dietary advice, taking the natural medicines provided as directed); the higher the success rate.

I’m single and I would like to conceive can I still come to see you?
YES! You certainly can! I would love to support you and your health so that you increase your success rates of conception when it comes time to using a sperm donor. In some cases (where possible) we have also treated the sperm donor. Sometimes this isn’t always possible, but if it is doable that is also highly beneficial.

First I would recommend boosting your fertility with 120 days preconception treatment (using natural medicine, lifestyle and dietary advice); by making your eggs and sperm (if we have the opportunity to treat the sperm donor too) healthy and the best possible quality. Remember that this improves your IVF success rate by more than double!!

I can then further improve your IVF outcomes by providing you with nutritional medicine during your treatment.

Obviously; if you are already booked in for IVF I can support you through that to increase your outcome. But just keep in mind that doing preconception prior to IVF is more successful.

If I am older will I successfully conceive?
As I mentioned earlier; I can’t guarantee that you will conceive. However: lots of factors are addressed to give you the best possible chance.

Obviously if you are in your 40’s you do have to be realistic about your age and the time that you are willing to offer in order to boost your fertility. Obviously the longer the time you have to offer the better. But I know in some cases, time is of the essence so in that instance we work with what we have.

I can assist you in contributing towards better quality eggs and sperm (if your man comes along); reduce your risk of miscarriage and foetal abnormalities. I have seen a number of older patients and have been able to assist them with falling pregnant.  

IVF has been unsuccessful so far, can you help me?
YES! I can! I have helped women through their IVF cycle to support them and increase their chance of a successful cycle.

The best thing you can do prior to your next IVF cycle would be to invest 120 days into preconception treatment. This will increase the quality of your eggs and sperm (if your man comes along) and more than double your IVF success rate.

This is such a small amount of time to invest: to increase your chances of a successful IVF cycle!!

Click here to see what some of my happy patients have to say about their experience of working with me!

You ready? Awesome! I’m here for YOU and ready when YOU ARE!! LET’S DO THIS!!

To book your appointment, either click here BOOK NOW or EMAIL ME (Just fill out contact form below) OR Text / call 0418 119 777.

Are you ready

You ready? Awesome! I’m here for YOU and ready when YOU ARE!! LET’S DO THIS!!

To book your appointment, click the Book Now Button below or Email me or Text / call 0418 119 777.

If you have more Questions

I’d love to hear from you!

Simply fill out the form or call 0418 119 777